Returns & Exchanges

Returns

If you are not completely satisfied with your order, we will gladly accept returns within 60 days of the order date. Returned items must be unused, unworn, and in the original packaging. Online orders cannot be returned at park locations for a refund. Your refund only applies to merchandise. Original shipping charges and any return shipping charges incurred will not be refunded. Please note all custom or personalized orders are final.

 

*If items are returned in poor condition, you will be charged a restocking fee. Worn, washed, damaged, and/or dirty items will be denied refunds or given store credit.*

 

We recommend keeping your tracking number when returning an item.

Return Address:

Cedar Fair Returns

2611 Colerain Avenue

Cincinnati, OH

 

If you received an incorrect or damaged item/shipment, please contact fulfillment@cedarfair.com.

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Exchanges

You can exchange items for a different size or another item on all orders if the product is still in stock. Exchanging for another size is completely free. If there is a difference in price between the items you are exchanging, you will be refunded or charged for the difference in price. Once your return package is on its way, your exchange order will be sent to our warehouse for fulfillment. To make sure you get the items you requested, return your package at your earliest convenience, and notify fulfillment@cedarfair.com.

To start an exchange, please email fulfillment@cedarfair.com.


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International Orders

Currently, we are unable to assist with international return shipping. An order can be returned for a refund using the shipping method most convenient to you.